Customer experience

Transform traditional business encounters into multi-sensory experiences.

FULLY CONNECTED CUSTOMERS MOVE THE BOTTOM LINE

Live events, trade shows, and experiences are ripe for driving emotional connections. We shape your ideal customer experience strategy by being precise about the emotional connections you’re trying to build, and invest in the touch points to help get you there.

Interactive product displays create opportunities for education
Participant competes in motion-sensing engagement
Visitor interacts with 5G technology using virtual reality
Photo opp provides a lasting impression of the booth experience
Anamorphic graphic providing a photo opportunity for event attendees

OUR MISSION IS SIMPLE

To help our clients tell their best stories as engagingly as possible.

Derse’s customer experience design specialists function as an extension of our clients’ in-house marketing teams and agency of record relationships. We use a variety of services that help you invest in the right touch points to drive connections that matter:

Engagement mapping and workshops
Engagement strategies
Campaign development
Interactive and immersive experiences
Brand storytelling
Customer journey scripting and choreography

Gamification to amplify product information in a fun and exciting way

Inspirational wishes for oncology patients

5G and IoT experience tunnel

WE HARNESS THE LATEST TECHNOLOGIES TO HELP TELL YOUR BRAND STORY

Our team prides itself on being buzzword compliant with the latest new and emerging technologies across the digital, XR (AR/VR/MR), AV hardware, and sensing spectrums. We take even greater pride in assessing if, how, and where technology can transform good visitor experiences into great experiences.

See how Derse brings human connection to another dimension.